Ali Asghar
Kolwezi
Summary
Dynamic professional with extensive experience at Japan Motors Africa, specializing in customer satisfaction and loyalty enhancement through innovative strategies. Demonstrated expertise in project management and conflict resolution, resulting in improved operational efficiency and team performance. Recognized for building strong client relationships and executing successful sales strategies that enhance market presence.
Overview
12
12
years of professional experience
Work History
Provincial Manager
Japan Motors Africa
Kolwezi
01.2018 - Current
- Developed and implemented strategies that enhanced customer satisfaction and loyalty.
- Managed inventory and supplies to ensure timely availability of materials.
- Effectively diffused tense situations while maintaining professionalism under stress.
- Conducted interviews and provided valuable input for HR on hiring decisions.
- Proposed modifications to project plans to improve efficiency.
- Demonstrated effective time management to meet deadlines consistently.
- Identified creative solutions to exceed customer expectations.
Sales & Marketing Manager
Pearl Industries
Lubumbashi
09.2016 - 01.2018
- Developed and executed comprehensive sales and marketing strategies.
- Managed distribution channels to enhance product reach.
- Conducted daily reporting to track performance metrics.
- Formulated strategic initiatives for market growth.
General Manager
Ste A.S.T
Kinshasa
11.2014 - 01.2016
- Company-wide supervision, financial management
- Administered employee discipline through verbal and written warnings.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Implemented successful business strategies to increase revenue and target new markets.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Trained employees on duties, policies and procedures.
Assistant Manager
Ets Highlander
Kinshasa
11.2013 - 11.2014
- Oversaw customer service initiatives to improve client satisfaction metrics.
- Maintained stock control processes, ensuring optimal inventory levels at all times.
- Generated reports analyzing sales performance and identifying key trends.
Intern
Ets Almo
Kinshasa
04.2013 - 11.2013
- Managed cash book and sales reporting to ensure accurate financial tracking.
- Oversaw stock management processes to maintain optimal inventory levels.
- Processed purchase orders efficiently to support operational needs.
- Developed pricing strategies to enhance competitiveness in the market.
- Supervised sales team to drive performance and achieve targets.
- Analyzed sales data to identify trends and inform strategic decisions.
Education
BBA -
Iqra University
Karachi01.2013
Skills
- Microsoft Office proficiency
- Accounting software
- Inventory control
- Sales forecasting
- Project management
Customer relationship management
- Data analysis
- Market research
- Team leadership
- Conflict resolution
- Time management
- Business development
Languages
- French
- English
- Swahili
- Lingala
- Hindi
- Urdu
- Gujarati
Personal Information
- Date of Birth: 03/03/93
- Nationality: Pakistani
- Marital Status: Married
Timeline
Provincial Manager
Japan Motors Africa
01.2018 - Current
Sales & Marketing Manager
Pearl Industries
09.2016 - 01.2018
General Manager
Ste A.S.T
11.2014 - 01.2016
Assistant Manager
Ets Highlander
11.2013 - 11.2014
Intern
Ets Almo
04.2013 - 11.2013
BBA -
Iqra University
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