Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Timeline
OperationsManager
Chris Chulu

Chris Chulu

Kolwezi

Summary

Experienced Warehouse Superintendent with over 14 years of solid background in the mining industry. Recognized for expertise in inventory management, safety compliance, and effective team leadership. Demonstrated success in optimizing warehouse operations, driving cost reductions, and improving overall productivity. Proven track record of delivering exceptional results in a fast-paced and demanding environment.

Overview

18
18
years of professional experience
1
1
Certificate

Work History

Warehouse Superintendent

Kamoto Copper Company SA
02.2020 - Current
  • Managing Caterpillar and Sandvik HME Inventory for both open pit (OP) and underground (UG) Mines fleet; including all UG support, Concentrator, Processing, and Reagents materials.
  • Overseeing all UG and OP HME fleet and industrial gas Vendor Managed Inventory (VMI)
  • Directing a team of 42 KCC warehouse staff including 2 expats, and 12 labour contractors across three sites of the mine, providing training and development which led to a 40% improvement on productivity.
  • Implemented an advanced inventory tracking system using ERP Software with RFID scanners, resulting in a 20% reduction in stock discrepancies.
  • Introduced zone picking and reorganized warehouse layout which reduced picking time by 50% while improving productivity with high customer satisfaction.
  • Implemented stringent environmental controls with regular audits and sustainable practices to mitigate environmental risks during warehousing operations, resulted in waste reduction by 30%.
  • Reinforced strictly safety protocols, with regular safety audits to ensure compliance, resulting in 100% compliance rating on HSEC policies/procedures.
  • Developed inventory control procedures which improved overall accuracy to 95%.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.


Central Receiving Warehouse Coordinator

Kamoto Copper Company SA
04.2017 - 01.2020
  • Managed all receiving and shipping operations of all warehouse stock and End-Users Direct/Authorization for Expenditure Purchase orders across the mine with a successful achieved target of 48H inventory turnaround time.
  • Directed a team of 22 KCC warehouse staff and 4 labor contractors.
  • Streamlined ERP system receipting process for quick and efficient local and imported purchase orders receiving process.
  • Coordinated with Import logistics and/or suppliers on all imported orders issues, tracked and expedited purchase orders to meet mine site demands.
  • Successfully managed the good in-transit account for all centralized SA imported cargo from $ 8m to $ 500k as 94% value reduction within 1 year and maintain the ageing to less than 30 days from shipping date.
  • Coordinated with Finance account payable team for all Supplier's receipting issues and cleared all overdue unpaid invoices account due to incorrect or missing receipts
  • Successful logistic coordination with all internal KCC warehouses for smooth transfer and stocking of materials with zero loss/theft of items in transit and zero ageing of internal transit materials.
  • Overall team organization on safety, receiving and shipping procedures, trained to upgrade skills warehouse staff skills.
  • Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
  • Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
  • Coordinated receiving process and managed dock to efficiently unload trucks.
  • Verified accuracy of shipping and receiving documents and maintained records.
  • Calculated and monitored inventory using ERP software tool such as Orbfusion ODBC tracking spreadsheets.
  • Maintained equipment and ensured compliance with safety regulations.
  • Supported the Warehouse Superintendent in daily operational tasks and the team supervision.

Warehouse Coordinator

Kamoto Copper Company SA
09.2013 - 03.2017
  • Managed the main KCC warehouse with more than 25000 Active stock items, +/- $ 100m stock value,
  • Directed 30 Warehouse staff members split into receiving, issuing/dispatch, inventory control and administration teams with 4 contractor labors.
  • Successfully implemented new binning standards and storage procedures for all stock items to enhance binning, issuing and stock take processes
  • Successfully Improved customer services across the mine, developed warehouse teams and standard procedures, Safety improvement with zero incident/accident recorded, achieved 98 % stock accuracy target.
  • Supported all inventory internal and external audits, ensured these are being conducted in alignment with local and international standards
  • Trained new team members in warehouse procedures, fostering a culture of continuous improvement and skill development.
  • Reduced order processing time by coordinating efficient picking, packing, and shipping procedures.
  • Oversaw data entry best practices to maintain accurate records of inventory levels, shipping and receiving logs for management reports.
  • Coordinated receiving process and managed dock to efficiently unload trucks.
  • Enhanced warehouse efficiency by implementing effective inventory management strategies and streamlining processes.
  • Coordinated seamless communication between different departments for smooth order fulfillment across all stages of the supply chain process.
  • Communicated and integrated with other departments to share information and coordinate successfully.
  • Verified accuracy of shipping and receiving documents and maintained records.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
  • Assigned tasks to team members to complete within designated time frames.
  • Enforced team adherence to safety regulations and protocols.
  • Trained new team members on proper and safe use of tools and equipment.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Monitored progress of tasks to provide feedback for improvement.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Spearheaded the successful integration of new warehouse management software, ensuring a seamless transition with minimal disruption to day-to-day operations.
  • Monitored employee performance closely with regular evaluations and feedback sessions, promoting professional growth within the team.
  • Managed closely at times the receipt, storage, and dispatch of goods to ensure timely delivery to customers.
  • Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements.
  • Collaborated with cross-functional teams to improve overall supply chain operations, resulting in cost reduction and increased customer satisfaction.
  • Ensured accurate inventory records through diligent cycle counts and regular audits.
  • Maintained high standards of cleanliness throughout the warehouse facility by adhering to housekeeping best practices consistently.
  • Coordinated the relocation of materials during the warehouses centralization project to luilu, 100% inventory accuracy achieved for more than 2 years in W61A

Receiving and Binning Warehouse Supervisor

Kamoto Copper Company SA
01.2011 - 09.2013
  • Supervised physical and ERP System receiving and binning operations at the main KCC SA Warehouse 61 with 10 Staff members under direct supervision.
  • Managed of all UG and Surface Atlas Copco Vendor Held Stock ERP System receiving.
  • Led the team on the issuing of all Direct Purchase(DP) and Authorization for Expenditure( AFE) orders to End-Users across the mine.
  • Maintained organization of the receiving area, creating clear pathways for efficient material handling and storage.
  • Streamlined documentation procedures for inbound shipments, reduced errors in record-keeping while maintaining compliance with regulatory requirements.
  • Troubleshoot issues related to receiving hardware/software systems, liaising with IT personnel to resolve problems in a timely manner.
  • Devised most strategic policies and procedures for receiving operations warehouse-specific to anticipate various scenarios.
  • Handled high-volume paperwork and collaborated with account payable and logistics administrators to resolve invoicing and shipping problems.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Enforced team adherence to safety regulations and protocols.
  • Operated equipment such as forklifts and manlifts to unload delivered cargo and moving it into HD racking storage areas.
  • Ensured safe working environment by enforcing safety protocols, leading toolbox talks, and providing necessary personal protective equipment.
  • Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
  • Facilitated seamless communication between management and team members by conducting regular meetings, addressing concerns and providing updates on department initiatives.
  • Improved warehouse efficiency by streamlining receiving processes and implementing best practices.

Materials Controller

GCM Felco
12.2009 - 01.2011
  • Reviewing stock application requests from departments across the company, setting Min and Max stock levels, Optimizing on-site stock levels on P1 materials
  • Warehouse support on storage, periodic inventory stock take, receiving and issuing procedures streamline.
  • Served as point person for any materials-related issues within the company, addressing concerns promptly and effectively to maintain smooth operations.
  • Collaborated with cross-functional teams to identify opportunities for improvement in the supply chain process.

Procurement / Senior Storeman (Part Time Job)

CGM LISHI MINING
03.2007 - 03.2008
  • Purchased foods items for the camp facility, copper and cobalt ores, construction materials(hard rock, gravel, cement, sand, rebars, and others).
  • Supervised receiving and issuing operations at the main warehouse.
  • Materials controller, stock taker. Payroll administrator.

Education

Bachelor of Engineering - Industrial Electricity

University of Lubumbashi
Likasi
10.2009

High School Diploma -

Technical Institute of Mutoshi
Kolwezi, DR Congo
09.2006

Skills

  • Inventory Management
  • Warehouse Operations
  • Compliance and Safety
  • Warehouse Management Systems (WMS)
  • Enterprise Resource Planning(ERP) Systems Proficiency
  • Budgeting and Cost Control
  • Cost reduction strategies
  • Operational efficiency
  • Process Improvement
  • Data Analysis and Reporting
  • Logistics Coordination
  • Team Leadership and Training
  • Vendor Managed Inventory
  • Forklift Operation
  • Quality Assurance
  • Project Management
  • Project Coordination
  • Site Safety Management
  • Relationship building and management
  • Continuous Improvement

Affiliations

  • Member of the Warehousing Education and Research Council (WERC)
  • Member of the Association for Supply Chain Management(ASCM)

Languages

English
Advanced
C1
French
Advanced
C1
Lingala
Upper intermediate
B2
Swahili
Advanced
C1

Certification

  • Certified Supply Chain Professional (CSCP) : APICS 2024 (Ongoing)
  • Incident Cause Analysis Methods(ICAM) : SAFETY WISE - September 2024
  • Individual Development Program (IDP) - Leadership, Time Management, Conflicts Management, Strategic Planning, Emotional Intelligence, Temper Management. International Training and Motivation (ITM)- September 2024
  • Customs Regulations - AKILI Consulting - March 2024
  • Leadership and Supervision - 2017
  • Forklift Operator : International Training and Motivation (ITM) - April 2014
  • Fortlif and Manlift Operations - Kamoto Copper Company - 2012
  • LV Driving license - Kamoto Copper Company -2012

Timeline

Warehouse Superintendent

Kamoto Copper Company SA
02.2020 - Current

Central Receiving Warehouse Coordinator

Kamoto Copper Company SA
04.2017 - 01.2020

Warehouse Coordinator

Kamoto Copper Company SA
09.2013 - 03.2017

Receiving and Binning Warehouse Supervisor

Kamoto Copper Company SA
01.2011 - 09.2013

Materials Controller

GCM Felco
12.2009 - 01.2011

Procurement / Senior Storeman (Part Time Job)

CGM LISHI MINING
03.2007 - 03.2008

Bachelor of Engineering - Industrial Electricity

University of Lubumbashi

High School Diploma -

Technical Institute of Mutoshi
  • Certified Supply Chain Professional (CSCP) : APICS 2024 (Ongoing)
  • Incident Cause Analysis Methods(ICAM) : SAFETY WISE - September 2024
  • Individual Development Program (IDP) - Leadership, Time Management, Conflicts Management, Strategic Planning, Emotional Intelligence, Temper Management. International Training and Motivation (ITM)- September 2024
  • Customs Regulations - AKILI Consulting - March 2024
  • Leadership and Supervision - 2017
  • Forklift Operator : International Training and Motivation (ITM) - April 2014
  • Fortlif and Manlift Operations - Kamoto Copper Company - 2012
  • LV Driving license - Kamoto Copper Company -2012
Chris Chulu