CHRISTOPHE NKOLE KABEYA

• Assisted BYU students with course registration and scheduling
• Cleaned and updated student portal by removing unnecessary data
• Provided remote support via chat and email
• Ensured accuracy of course information and student profiles
• Reported recurring issues to improve system efficiency
• Attention to detail and data accuracy
• Remote communication and customer support
• Problem-solving and task prioritization
• Familiarity with academic systems and digital platforms

• Handled incoming and outgoing correspondence for the admin team
• Organised client meetings, prepared agendas and took detailed minutes.
• Coordinated office operations by handling phone inquiries, managing correspondence and supervising office cleanliness.
• Organized meetings and prepared minutes
• Updated databases and client records
• Provided administrative support to department heads
• Maintained filing systems and archived doc
• Improved customer satisfaction through prompt response to email and phone queries.
• Updated company databases by inputting new employee contact information and employment details.
• Supported accurate record-keeping with proficient data entry skills.
• Contributed to team effort by accomplishing related results as needed.

Intern – Administrative Assistant
C.S.P Company, Lubumbashi | January 2022–December 2023

• Drafted and managed administrative correspondence
• Welcomed visitors and handled incoming calls
• Filed and archived documents systematically
• Scheduled appointments and managed calendars
• Monitored administrative files and prepared reports
• Strong organizational and time management skills
• Teamwork and ability to work independently
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Professional written and verbal communication
• Improved document filing and retrieval system
• Introduced a weekly task tracking template
• Actively supported internal event coordination