Daniel Badibanga
Lubumbashi
Summary
Dynamic leader with a proven track record at AMANI BUSINESS GROUP, enhancing operational efficiency and fostering client relationships. Excelled in staff management and negotiation, driving project success and expanding business territories. Skilled in MS Office and relationship building, achieving significant milestones and surpassing sales targets through strategic planning and effective team collaboration. Performance-oriented Sales Leader offering exceptional record of achievement over 2-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
5
5
years of professional experience
Work History
Coordinator
AfriYAN
07.2024 - Current
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Sales Manager
AMANI BUSINESS GROUP
03.2022 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Negotiated partnerships with complementary businesses, creating synergies and expanding customer base.
Program Manager
AfriYAN
11.2019 - 07.2024
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- · Cooperation with local partners to develop educational and awareness programs.
- organization of events and conferences on issues related to sustainable development.
- Development and execution of the annual program
- Fight against violence, AIDS.
- Identified program obstacles and communicated possible impacts to team.
Travel Agency Consultant
EKN SERVICES
03.2023 - 10.2023
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
- Designed tailored training programs for employees at various levels within the organization, boosting overall skillsets.
- Conducted in-depth market research to identify emerging trends, enabling clients to adapt and stay ahead in competitive industries.
Delegate Representative
AMANI BUSINESS GROUP
02.2021 - 02.2022
- Collaborated with cross-functional teams to develop strategies that advanced organizational goals.
- Coordinated travel arrangements for delegates, resulting in substantial cost savings for the organization.
- Evaluated performance metrics regularly to identify areas for improvement and implemented necessary changes.
- Leveraged social media platforms to promote events, driving increased attendance and engagement from members.
- Managed budgets effectively, allocating resources appropriately to maximize results while minimizing costs.
- negotiation of contracts and follow-up of orders to ensure customer satisfaction.
- Analysis of sales data and recommendation of improvements to achieve the objectives
- Monitoring of market trends : Analysis of market trends to adapt offers and remain competitive Customer management and prospecting for new markets to increase sales.
Education
Bachelor of Arts - Language And Business
University of Lubumbashi
Lubumbashi, DR Congo10.2019
High School Diploma -
College Saint Gregory The Great
Lubumbashi, DR Congo06.2016
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- MS Office
- Staff Management
- Administrative Leadership
- Information Collection
- Consulting
- Negotiation
- Multitasking and Organization
- Documentation and Recordkeeping
- Customer Service Management
basket, football, Reading...
i like to play basket and football, some times i read.
Languages
French, Swahili
Native language
English
Intermediate
B1
Arabic
Beginner
A1
Additional Information
REFERENCES
- Patie BAIKILA: Director of AMANI BUSINESS GROUP, frpatie2@gmail.com ; +243 995 401 491
- Laurancine Nongha : Admnistrator at AfriYAN, nonghalaurancine@gmail.com ; +243 825 071 340
- Dodi MPIANA : Director EKN, +243 815 398 439
Timeline
Coordinator
AfriYAN
07.2024 - Current
Travel Agency Consultant
EKN SERVICES
03.2023 - 10.2023
Sales Manager
AMANI BUSINESS GROUP
03.2022 - Current
Delegate Representative
AMANI BUSINESS GROUP
02.2021 - 02.2022
Program Manager
AfriYAN
11.2019 - 07.2024
Bachelor of Arts - Language And Business
University of Lubumbashi
High School Diploma -
College Saint Gregory The Great
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