Grace Kisala
Mont-ngafula
Summary
Network and systems engineering professional with proven track record in managing and optimizing complex IT infrastructures. Adept at designing and implementing complex Digital Infrastracture, network security, and systems integration, ensuring seamless operations. Valued team collaborator, adapting to changing needs and driving results through innovative solutions. Known for reliability and ability to deliver consistent performance in high-stakes environments.
Overview
10
10
years of professional experience
Work History
Information Management Assistant
USAID
06.2023 - 07.2025
- Maintain, troubleshoot, repair and administer local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment;
- Evaluate and install computer hardware, networking software and operating system;
- Operate master consoles to monitor the performance of computer systems and networks and to coordinate access and use of computer networks;
- Provide problem-solving services to network users;
- Perform routine network start up and close down and maintain control records;
- Conduct tests and perform security and quality controls.
Information Technology Specialist
U.S Embassy Kinshasa
05.2018 - 06.2023
- Designing and implementing network infrastructure solutions.
- Configuring and supporting network routers, switches, and wireless access points.
- Maintaining and upgrading existing network equipment and software.
- Providing technical support to end-users for network-related issues.
- Conducting regular network assessments and audits.
System and Network Support
TASOK
01.2016 - 05.2018
- Design, implement, and manage the organization's network infrastructure.
- Monitor network performance and resolve issues as they arise.
- Install, configure and maintain servers and network equipment.
- Implement and maintain security measures to protect data and infrastructure.
- Maintain documentation of network configurations, procedures and policies.
Education
Bachelor of Science - Computer Network and Telecomm
ESMICOM
Kinshasa08.2017
Skills
- Cyber Security Skills
- Network Administration
- Server Administration
- Projects Management
- Data quality assurance
- Data recovery
- Data governance
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Information Management Assistant
USAID
06.2023 - 07.2025
Information Technology Specialist
U.S Embassy Kinshasa
05.2018 - 06.2023
System and Network Support
TASOK
01.2016 - 05.2018
Bachelor of Science - Computer Network and Telecomm
ESMICOM
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