GRACIA KALENGA
KOLWEZI,DRC
Summary
Detail-oriented professional with expertise in documents archiving, data entry, and Microsoft Office suite proficiency. Demonstrates strong multitasking abilities and basic database administration skills, complemented by experience in scanning and photocopying. Adept at bilingual and multilingual communication, crisis handling, and document preparation. Committed to leveraging these skills to enhance organisational efficiency and support administrative functions.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
ADM SUPPORT
PROVIDENCE
KOLWEZI, DRC
2025.07 - Current
Executed receptionist tasks at Kamoa Clinic to facilitate seamless patient interactions and enhance service quality.
TICKET AND FREIGHT AGENT
MULIKAP SARL
KOLWEZI, DRC
2022.05 - 2025.05
- Welcomed customers courteously.
- Assisted in sales of tickets.
- Supported freight services operations.
Administration clerk
GECAMINES / Central Workshop of PANDA (In the Subc
LIKASI, DRC
2021.11 - 2022.04
- Welcomed customers upon arrival.
- Assisted in reception and registration of bills of commands.
- Supported various administration tasks using computer tools.
- Updated Excel database weekly for third parties' commands and other information.
Internship
IDBI Federal life Insurance
gurugram, INDIA
2017.06 - 2017.07
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
BACHELOR OF BUSINESS ADMINISTRATION - MANAGEMENT
APEEJAY STAY UNIVERSITY
HARYANA/INDIA 2015.06 - 2019.05
Diploma of Higher Education - COMMERCIAL ADMINISTRATION
USTAWI INSTITUTE
LIKASI/DRC 2008.09 - 2014.06
Skills
- Documents archiving
- Data Entry
- Microsoft office suite proficiency
- Multitasking proficiency
- Basic database administration
- Scanning and photocopying
- Reception desk software operation
- Bilingual and Multilingual communication
- Crisis handling
- Document preparation
Languages
English
Advanced
french
Fluent
swahili
Intermediate
lingala
Beginner
Affiliations
- READING
- MUSIC
Certification
certificate in hr management
Timeline
ADM SUPPORT
PROVIDENCE
2025.07 - Current
TICKET AND FREIGHT AGENT
MULIKAP SARL
2022.05 - 2025.05
Administration clerk
GECAMINES / Central Workshop of PANDA (In the Subc
2021.11 - 2022.04
Internship
IDBI Federal life Insurance
2017.06 - 2017.07
BACHELOR OF BUSINESS ADMINISTRATION - MANAGEMENT
APEEJAY STAY UNIVERSITY
2015.06 - 2019.05
Diploma of Higher Education - COMMERCIAL ADMINISTRATION
USTAWI INSTITUTE
2008.09 - 2014.06