Heri Ghislain Chirimwami
Business Developer And Data Analyst
Goma
Summary
Researcher with knowledge in various fields, especially information technology. With a Master's degree in information technology, a Bachelor's degree in computer science and a secondary school diploma in social science, I listen , I write and speak 4 languages correctly including French, English, Swahili and Lingala. I am very motivated and disciplined. I developed my leadership skills which include more responsibility, flexibility, integrity, confidence, kindness, courage and ability to analyze and learn very quickly. I am very comfortable with social interactions and I am comfortable in teamwork and individual work. Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Consultant Business Development Manager
Proadvertisers
10.2023 - Current
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Managed over 50 customer calls per day. and Increased sales by 18%.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients
- Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions
Business Owner
Easy Go Business
02.2022 - Current
- Cultivated strong relationships with key stakeholders and strategic partners, ensuring a robust support network for ongoing business success.
- Created persuasive proposals to win new business opportunities successfully, resulting in substantial increases in revenue growth yearoveryear.
- Boosted customer satisfaction levels by implementing client-focused solutions and maintaining strong professional relationships.
- Negotiated contracts with vendors and clients, securing favorable terms and leading to mutually beneficial outcomes.
- Enabled long-term strategic growth by establishing performance metrics and monitoring progress over time to ensure continuous improvement.
- Increased sales revenue by establishing strategic partnerships and identifying new business opportunities.
- Led team training initiatives to enhance employee skills, productivity, and overall performance within the organization.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
- Represented company and promoted products at conferences and industry events.
Head of Back Office
Group vivendi Africa
Goma, Nord Kivu
12.2021 - Current
- Do a computer follow-up of the commercial tasks related to the Sales operations carried out by the door-to-door sellers
- Ensure a function of Control and resolution of the anomalies of the applications used example: (the MapBox, Qfield) by the Other member of the sales team
- Dealing with operations that are Vocation to remain "manual" due to their complexity
- Manage telephone contact with field teams to settle a dispute or close a sale
- Investigate errors and correct them when requested by customers.
Project Manager MQ Goma
Group vivendi Africa
10.2021 - 12.2021
- Monitor and coordinate the work of the investigators in the field
- Distribute the work areas Thanks to the QGIS application Make analyzes with the Graphic Qgis model and Grid Analysis Add vectors missing on the current map finally to produce a quality result Guide the team of analysts Project Market Qualif
- Establish weekly work plans for the entire Market Qualif team
- Report weekly and monthly on the progress of the QM project.
Data Analyst
Group vivendi Africa
06.2020 - 10.2021
- Further perform several types of analysis with Qgis and Microsoft Excel to determine the potential workplace
- Write various reports on the work carried out in the field.
Geographic Information System Auditor
Group vivendi Africa
06.2019 - 06.2020
- Go to the field and collect data that has already been collected by the survey team using QGIS software.
IT assistant
Gino
09.2018 - 05.2019
- Make sure everything is connected and working properly
- Provide prompt and efficient customer service by responding to customer needs inquiries, resolve them efficiently and professionally
- Manage the database
- Develop existing programs by analyzing and identifying areas for change
- Maintain systems by monitoring and correcting software faults
- Work closely with other staff, such as project managers, UX designers other developers, systems analysts, and sales and marketing professionals
- Continuously update their knowledge and technical skills by participating in external courses, reading textbooks and access to new applications.
Education
MBA - Business Administration
Kigali Independent University
Rwanda 05.2020 - Current
Bachelor of Science - Computer And Information Sciences
Kigali Independent University
05.2016 - 05.2019
Skills
Microsoft Office Word
Languages
Français Fluent
Proficient
C2
Englais Fluent
Proficient
C2
Swahili Fluent
Proficient
C2
Lingala Very good
Upper intermediate
B2
References
- Sagesse Ndulani Kambale, Group Vivendi Africa, +243 977 327 578, sagessendulani@gmail.com
- Coco Massamba, Group Vivendi Africa, +243 828 300 105, cmassamba@gmail.com
Software
Programming languages Office Graphic design software Illustrator Office suite software MDatabase management software Web development software
Interests
Technology and Finance
Timeline
Consultant Business Development Manager
Proadvertisers
10.2023 - Current
Business Owner
Easy Go Business
02.2022 - Current
Head of Back Office
Group vivendi Africa
12.2021 - Current
Project Manager MQ Goma
Group vivendi Africa
10.2021 - 12.2021
Data Analyst
Group vivendi Africa
06.2020 - 10.2021
MBA - Business Administration
Kigali Independent University
05.2020 - Current
Geographic Information System Auditor
Group vivendi Africa
06.2019 - 06.2020
IT assistant
Gino
09.2018 - 05.2019
Bachelor of Science - Computer And Information Sciences
Kigali Independent University
05.2016 - 05.2019
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