JOSLAIN CIKALA
Kinshasa,KN
Summary
Dynamic Data Science Analyst with experience at Vodacom, adept at engineering predictive models and conducting statistical analyses. Proven ability in customer segmentation and natural language processing, enhancing marketing strategies. Strong communicator and collaborator, successfully developed the M-Pesa Teacher Assistant, driving user engagement and service adoption.
Overview
11
11
years of professional experience
Work History
Data Science Analyst
Vodacom
Kinshasa, KN
05.2020 - Current
- Engineered and deployed predictive models combining large language models (LLMs) with K-Means clustering to segment customers and define detailed personas, enabling highly targeted and effective marketing campaigns.
- Conducted statistical analyses on structured and unstructured datasets using Python.
- Developed custom fine-tuning pipelines using PyTorch and Hugging Face Transformers to optimize large language models for domain-specific applications, including conversational agents and recommendation systems—successfully creating the M-Pesa Teacher Assistant to enhance user engagement and service adoption.
- Monitored industry innovations and emerging trends through research, conference papers, and scientific articles.
Teaching Assistant
University of Mbuji Mayi
Mbuji Mayi, Kasai Oriental
10.2014 - 06.2023
- We are giving tutorials in Algorithm and Data Structures, Programming (Python, C), Artificial Intelligence, Graph Theory and Statistics.
Education
Master -
African Institute for Mathematical Sciences
Cape Town06.2017
Master -
University of Mbuji Mayi
07.2014
Skills
- Programming languages: Python and C
- Research skills
- Customer segmentation
- Business intelligence with Power BI
- Technical writing in LaTeX
- Predictive modeling
- Statistical analysis
- Natural language processing
- Data visualization
- Machine learning
- Data mining
- Effective communication
- Team collaboration
- Problem solving
- Critical thinking
- Feature engineering
- Time management
- Computational design
- Deep learning
Languages
French, English
Accomplishments
- Recipient of the Innovation Award on three occasions at prestigious hackathon competitions organized by Vodacom Global, recognized for developing innovative and impactful solutions.
Languages
French
Native
Native
English
Advanced (C1)
C1
Extracurricular Activities
Research Project, Kinshasa November 2018 – December 2018 We Implemented a basic book recommender system with a focus on data analysis using data visualization concepts. For making recommandations, we implemented the Pearson correlation and KNN algorithms.
References
References available upon request.
Timeline
Data Science Analyst
Vodacom
05.2020 - Current
Teaching Assistant
University of Mbuji Mayi
10.2014 - 06.2023
Master -
African Institute for Mathematical Sciences
Master -
University of Mbuji Mayi
Similar Profiles
KEVIN LLOYDKEVIN LLOYD
National Service Manager: Mobile Services at VodacomNational Service Manager: Mobile Services at Vodacom
LuckyBoy MashileLuckyBoy Mashile
Data Analytics Specialist at VodacomData Analytics Specialist at Vodacom
BUSISIWE NKOSIBUSISIWE NKOSI
Receptionist at VodacomReceptionist at Vodacom
Bertus FoucheBertus Fouche
Senior Solution Architect at VodacomSenior Solution Architect at Vodacom
Jeancy LuvualuJeancy Luvualu
Plumber at TECHNO BTPPlumber at TECHNO BTP