Microsoft 365
Kalinda Helena
Safeguarding Advisor
Gisenyi,Rwanda
Summary
A professional capable of taking concrete action to achieve important goals, often acting with conviction, creativity, imagination and sensitivity. Always results-oriented, with a proven ability to exceed targets and succeed in constantly changing environments. Combines strategic thinking and practical experience to propose effective solutions and improve organizational performance.
Overview
7
7
years of professional experience
8
8
Certifications
3
3
Languages
Work History
Safeguarding Advisor
Mercy Corps
Goma, Nord Kivu
10.2022 - Current
- Create training content and develop delivery models, including distance and face-to-face training for teams, implementing partners and external stakeholders to ensure systematic integration of safeguarding into the mission and its programs.
- In coordination with CARM and program teams, work to ensure communities and participants understand their rights and reporting options and build trust around adaptive communication systems and survivor support.
- Lead mission safeguarding assessments and support departments and programs in the effective implementation of Mercy Corps safeguarding standards.
- Leading and supporting the 5 complex programs of Mercy Corps DRC in assessing safeguarding risks, and ensuring that activities considered high risk actively implement preventive measures.
- Lead mission safeguarding and programs risk assessments and ensure that activities deemed to present high safeguarding risks actively implement preventive measures, including compliance checklists, supervision, training and other measures.
- Carry out risk assessments of partners in the 5 complex programs of Mercy Corps DRC, and develop guidance and tools to help them implement safeguarding systems and comply with safeguarding standards where appropriate.
- Act as a resource to senior management around safeguarding best practice and obligations under Mercy Corps and donor safeguarding policies.
- Act as a resource for survivors and help ensure their safety and well-being, and support a survivor-centered approach.
- Ensure that safeguarding allegations are immediately reported to the Global Ethics Team and provide investigative support as requested by the Ethics Team.
- Contribute to concept notes and proposals by providing technical input on safeguarding to 2 new consortium lead projects, ensuring that safeguarding is meaningfully integrated into proposals, commensurate with the type of high-risk activities described in the program(s), and ensuring that risks are realistically mitigated and responsible parties are clearly identified.
Administrative Manager & Safeguarding Focal Point
Mercy Corps
Goma, Nord Kivu
03.2020 - 09.2022
- Accomplish multiple tasks within deadlines.
- Maximize performance by controlling day-to-day activities and mentoring members of a team of 10.
- Enhance international staff satisfaction by maintaining open lines of communication and ensuring high quality service delivery in the integration, settlement and VISA process in the DRC.
- Resolved conflicts between staff members, actively listening to concerns and finding appropriate common ground.
- Mentored junior team members to enable them to progress in their careers, thus fostering the development of future national managers within the organization.
- Evaluated employee performance and provided constructive feedback to improve skills.
- Maintain a professional demeanor by remaining calm in the face of sometimes disgruntled or angry team members.
- As part of safeguarding, create, maintain and regularly update survivor service cards.
- Raise team members' awareness of safeguarding policies and prevention of child abuse, sexual misconduct, sexual exploitation and abuse, human trafficking and exploitation.
- In partnership with program teams, conduct safeguarding awareness actions with program participants and community members.
- In partnership with the CARM team, consult and/or raise awareness on safeguarding reporting mechanisms and survivor-centered response.
- Assist program and/or compliance teams in monitoring subcontracted partners, assessing their policies and practices, completing the joint assessment and monitoring tool, and monitoring, training and supporting subcontracted partners in safeguarding awareness and prevention strategies.
- Support program and country on safeguarding risk assessments.
HR Officer, Personnel Career Management
Mercy Corps
Goma, Nord Kivu
01.2018 - 03.2020
- Created a gender-sensitive career development initiative for emerging leaders (female superstars) through specific training, and coaching by senior staff.
- Implementation of a monthly HR indicator analysis report to provide relevant recommendations and guidance to leadership for effective decision-making (data, ratio, turnover, etc.).
- Implementation of a new career management system to support staff in understanding their skills and professional development.
Education
Bachelor of Administration - Human Resources Management
EPHEC
Belgium 06.2016 - 09.2016
Skills
- Training development and delivery
- Data analysis
- Survivor and investigation support
- Problem-solving skills
- Organization and management
- Compliance requirements
- Risk analysis and management
- Training development and delivery
Software
Certification
Logo de PM4NGOs Project DPro Foundation Project DPro Foundation - PM4NGOs
Timeline
Logo de PM4NGOs Project DPro Foundation Project DPro Foundation - PM4NGOs
01-2024
Leadership in Safeguarding in the International Aid Sector Leadership in Safeguarding in the International Aid Sector - The Open University
10-2023
Implementing Safeguarding in the International Aid Sector Implementing Safeguarding in the International Aid Sector -The Open University
01-2023
Safeguarding Advisor
Mercy Corps
10.2022 - Current
Question of safeguarding - module 1 à 5 Question de safeguarding module 1 à 5 Safeguarding Resource and Support Hub
07-2022
Investigating Allegations of Sexual Exploitation and Abuse (e-learning course for partners) Investigating Allegations of Sexual Exploitation and Abuse (e-learning course for partners) -UNHCR
03-2022
Introduction to Safeguarding in the international aid sector Introduction to Safeguarding in the international aid sector -The Open University
02-2022
Safeguarding essential Safeguarding essential- Humanitarian Leadership Academy
10-2020
Administrative Manager & Safeguarding Focal Point
Mercy Corps
03.2020 - 09.2022
Managing a team in the humanitarian sector- Bioforce
02-2020
HR Officer, Personnel Career Management
Mercy Corps
01.2018 - 03.2020
Bachelor of Administration - Human Resources Management
EPHEC
06.2016 - 09.2016
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