Kasangandjo Imona Ruben
Strategic Communications And Public Information Professional
Kinshasa
Profil professionnel
Strategic communication and public information professional with experience supporting the United Nations, public institutions and civil-society organizations in complex and fragile contexts. Skilled in designing institutional communication strategies, leading high-impact and inter-agency campaigns, and coordinating multidisciplinary communication teams, stakeholders and technical partners across multiple locations. Combines strategic thinking, functional team leadership, digital communication, multimedia production and data visualization to translate complex issues into clear narratives, strengthen institutional credibility and mobilize diverse audiences around shared objectives.
Vue d'ensemble
4
4
Languages
1
1
Certification
11
11
years of post-secondary education
9
9
years of professional experience
Expérience
Community Communication Specialist
MONUSCO - JHRO
2024.09 - 2026.06
- Led strategic communication support for human rights programmes and operations across Kinshasa, Goma and Ituri, particularly covering transitional justice, institutional strengthening and reform, while providing functional team coordination during the Head of Unit's absence.
- Served as communication focal point between UNJHRO in the DRC and OHCHR Public Information and Digital Outreach in Geneva, establishing a two-way coordination mechanism for campaign localization, field reporting and international dissemination.
- Co-designed and coordinated major national and inter-agency campaigns, including the UNESCO and UN Country Team “Mieux vivre ensemble” social cohesion campaign and a nationwide initiative addressing conflict-related sexual violence and the rights of children born of rape.
- Initiated the first edition of the Julienne Lusenge Human Rights Award and contributed to its institutionalization as an annual flagship United Nations initiative marking Human Rights Day in the DRC, with preparations underway for its third edition.
- Designed the communication, community engagement and accountability strategy for an inclusive security governance programme in Kalemie, Nyunzu and Kabimba, contributing to the locally financed continuation of activities for approximately one year after the closure of the UNJHRO Kalemie office.
- Trained and advised 8 civil-society organizations implementing UN-funded conflict-related sexual violence, social cohesion and stabilization projects; developed a decentralized network of community communication relays; and produced data-informed strategies, multimedia content, publications and data visualizations to make complex human rights issues accessible.
Digital & web strategy Expert
Ministry of Foreign Trade - PIC RDC
Kinshasa
2025.03 - 2026.08
- Lead the end-to-end design, development and maintenance of the DRC Trade Information Platform, supporting public access to official trade-related information and services.
- Develop and implement SEO and digital visibility measures to improve the discoverability, reach and accessibility of institutional content.
- Définition de l'architecture de l'information de la plateforme, des parcours utilisateurs et de la structure de contenu pour assurer la clarté et l'accessibilité des informations institutionnelles et réglementaires complexes.
- Gestion de l'hébergement, de la performance technique, de la sécurité et de la disponibilité de la plateforme, avec coordination des actions de maintenance et correctives avec les prestataires techniques externes.
- Coordination des parties prenantes institutionnelles, des propriétaires de contenu et des partenaires techniques tout en supervisant les mises à jour de contenu, de modules et de fonctionnalités pour garantir l'exactitude et la pertinence de la plateforme.
Communication consultant
CATI-RDC (Ministry of Industry and WIPO)
2024.03 - 2024.06
- Developed an institutional communication strategy aligned with national priorities and World Intellectual Property Organization standards to support the launch and positioning of CATI-RDC.
- Développement de l'identité de marque du Centre, incluant le logo, le slogan, les lignes directrices visuelles et les matériels de communication institutionnelle, garantissant la cohérence sur toutes les plateformes.
- Planification et coordination de la cérémonie de lancement officielle, incluant la visibilité de l'événement, les relations avec les médias, les matériels de communication et la coordination logistique.
- Conception d'outils de communication centrés sur l'audience pour expliquer et promouvoir les services de soutien en propriété intellectuelle, technologie et innovation de CATI-RDC auprès des entrepreneurs, chercheurs et parties prenantes institutionnelles.
Brand developer Senior
JOFAR GROUP
2021.10 - 2023.03
- Defined the company's strategic communication and brand-development priorities to strengthen its positioning and visibility in the Kinshasa market.
- Designed and implemented integrated communication and marketing plans aligned with the company's business development and growth objectives.
- Managed social media channels and directed content strategy to strengthen audience engagement and maintain a consistent brand presence.
- Supervised the production of visual and editorial content, ensuring brand consistency, message quality and alignment across communication channels.
Business Developer
JOFAR SYSTEMS
2021.08 - 2021.10
- Contributed to the development of business, communication and market-entry strategies for the company's digital products and services.
- Conducted consumer needs assessments and market analysis to identify user expectations, business opportunities and areas for service improvement.
- Developed communication plans and produced audience-focused content and visibility materials to support product promotion and customer engagement.
- Designed and standardized the company's brand identity across office materials and communication assets, ensuring a consistent and professional corporate image.
IT and Operations Intern
NURU CONGO CONNECTE
Goma
2019.01 - 2020.03
- Provided first-line technical support for IT systems and day-to-day digital operations, helping ensure service continuity and timely resolution of user issues.
- Supported call-centre operations by responding to customer enquiries, documenting requests and directing technical or commercial issues to the appropriate teams.
- Contributed to marketing and sales activities through customer outreach, service promotion and the preparation of basic communication materials.
- Assisted with routine administrative and logistical operations, supporting coordination across technical, customer-service and commercial functions.
IT and Digital Communication Specialist
NGO ADAFI
Goma
2018.01 - 2018.12
- Established the NGO's visual identity by designing its logo, graphic guidelines and core communication materials.
- Designed and developed the organization's corporate website, creating a central platform for institutional information, programme visibility and public engagement.
- Developed and implemented a multi-channel digital communication strategy to strengthen the visibility of the NGO's programmes and activities.
- Produced and distributed platform-specific visual and editorial content to engage priority audiences and support community mobilization.
Formation
Licence / Maitrise - Réseaux et Télécommunication
Institut Supérieur d'Informatique et de Gestion
Goma 2018.09 - 2020.12
Grade / Bac+3 - Informatique de Gestion
Institut Supérieur d'Informatioque de Gestion
Goma 2015.10 - 2018.07
Bac - Commerciale Informatique
Institut Bungulu Beni
Beni 2009.09 - 2015.07
Compétences
- Sens des responsabilités
- Sens de l'initiative
- Force de proposition
- Marketing digital
- Prospection
- Maîtrise des réseaux sociaux
- Powerpoint
- Relation client
- Autonomie
Informations complémentaires
- Passion pour le cinéma et la photographie
- Voyages
- Le monde humanitaire
Langues
Anglais
Opérationnel
Français
Bilingue
Swahili
Langue maternelle
Lingala
Bilingue
Certificats
- Communication for Development (C4D) - UNICEF (June 2025)
- Communicating in a crisis situation - LinkedIn (July 2025)
- Thematic Course: Visualizing and Communicating Information in an Emergency Situation - UNICEF
(September 2024) - PeaceKeeping Intelligence (I,II,III) (September 2024)
- Journalism, the future, and you! - Michigan State University (October 2025)
- Journalism, the future, and you! - John Hopskins University (December 2025)
- Leading People and Team - University of Michigan (November 2025)
- Global Diplomacy – Diplomacy in the Modern
World - University of London (November 2025) - Communiquer en situation de crise - LinkedIn (Juin 2025)
Chronologie
Digital & web strategy Expert
Ministry of Foreign Trade - PIC RDC
2025.03 - 2026.08
Community Communication Specialist
MONUSCO - JHRO
2024.09 - 2026.06
Communication consultant
CATI-RDC (Ministry of Industry and WIPO)
2024.03 - 2024.06
Brand developer Senior
JOFAR GROUP
2021.10 - 2023.03
Business Developer
JOFAR SYSTEMS
2021.08 - 2021.10
IT and Operations Intern
NURU CONGO CONNECTE
2019.01 - 2020.03
Licence / Maitrise - Réseaux et Télécommunication
Institut Supérieur d'Informatique et de Gestion
2018.09 - 2020.12
IT and Digital Communication Specialist
NGO ADAFI
2018.01 - 2018.12
Grade / Bac+3 - Informatique de Gestion
Institut Supérieur d'Informatioque de Gestion
2015.10 - 2018.07
Bac - Commerciale Informatique
Institut Bungulu Beni
2009.09 - 2015.07