Marrion Ntumba Wa Ntumba

• Responsible for B2B sales, driving customer acquisition, and converting leads into sales for SMEs and Business groups
• I am playing a critical role in helping businesses save time and money

• Responsible for creating strong long term relationships with assigned clients
• To supervise and advise them while being on the lookout for their needs in order to potentially offer them our services
• As customers first contact, I ensure the link between them and the other actors of our organization in case of support

Responsible for providing exceptional customer service to clients in person, over the phone, and through email. my duties include assisting customers with any inquiries or complaints they may have regarding their accounts, as well as handling financial transactions.

design, develop, implement, and oversee training programs for businesses, organizations, and educational institutions. They identify the organization's training and development needs and create entirely new initiatives or reform and improve existing programs. I am playing a critical role in recruitment, selection, training, performance evaluation, and for determining the most appropriate classification.

• Data support, stock controller, and acting supervisor
• handling customer concerns and complaints in a timely manner. informing customers of upcoming promotions or deals. establishing a positive rapport with all clients and customers in person or via phone. forming reports based on customer satisfaction statistics and helping their team to develop new skills

• Airtel DRC/Broadband, Internet blackberry dedicated team and technical support
• handling customer concerns and complaints in a timely manner. informing customers of upcoming promotions or deals. establishing a positive rapport with all clients and customers via phone. forming reports based on customer satisfaction statistics and helping their team to develop new skills

• Windows and data base management system for the account of AVR/REHOBOTH ONG

• At the Complex School Diabena, Lemba/Salongo
• Develop and deliver engaging and effective English lessons that meet the needs of students at all levels of proficiency. Create and maintain an inviting and safe classroom environment that fosters learning and encourages student participation.

• At the Catholic parish of resurrection Lemba/Salongo
• Develop and deliver engaging and effective English lessons that meet the needs of students at all levels of proficiency. Create and maintain an inviting and safe classroom environment that fosters learning and encourages student participation.