Mohammad SAAD
Lubumbashi
Summary
Seeking a position in a future-oriented firm offering opportunities for growth and advancement, where my skills in management, marketing, and customer service can be utilized to the optimum.
Overview
18
18
years of professional experience
Work History
After Sales & Assistant Category Manager
Spinneys Marsh
03.2022 - 08.2022
- Developed and implemented annual business plans.
- Managed supplier relations, promotions, and marketing plans.
- Controlled merchandise flow and ensured hygiene and safety standards.
- Conducted audits, market studies, and project planning.
- Supervised staff recruitment, training, and performance evaluation.
After Sales Services – Multimedia
07.2018 - 08.2022
- Built strong relationships with suppliers and clients.
- Handled logistics between stores, suppliers, and customers.
- Ensured delivery of appliances and managed customer complaints.
- Oversaw renewals, follow-ups, and after-sales programs.
Store Manager & Inventory Officer
TopMarket – Congo, Lubumbashi
Lubumbashi, Congo
07.2023 - Current
- Full management of store operations, ensuring smooth daily workflow.
- Oversight of company inventory, including monitoring stock levels and conducting regular audits.
- Managing purchase orders and coordinating with suppliers to ensure timely deliveries.
- Supervising staff and maintaining high standards of customer service.
- Implementing organizational policies to optimize efficiency and reduce costs.
Purchasing Officer
Red Rush
08.2022 - 02.2023
- Conduct product research and source new suppliers and vendors.
- Negotiate contracts and formulate policies with suppliers.
- Perform inventory inspections and reorder stock as necessary.
- Review, evaluate, and approve specifications for bids and purchase orders.
- Maintain records of orders, payments, and received stock.
Supplier Merchandiser & Sales Representative
Tout Pour Le Bâtiment Company – Guinea, Kindia
Kindia, Guinea
08.2008 - 02.2018
- Developed layout plans and maintained store shelves.
- Analyzed sales figures and customer trends.
- Produced daily, monthly, and annual sales reports.
- Built trust relationships with customers and ensured excellent service.
Education
Al-Ghadir School
01.2006
BT1, BT2, BT3 - Computer Science
Hussein Ben Ali Institute
01.2008
Skills
- Teamwork & Leadership
- Business & Data Analysis
- Spreadsheets & Project Planning
- Strong Negotiation Skills
- Highly Organized & Self-Motivated
- Attention to Detail & Quality Assurance
- Working Under Pressure & Motivating Others
- Navision System
- Microsoft Office & Access
- SPSS, Visio
- Photoshop & Social Media Expertise
- Tally
- Microsoft Dynamics 365
- Customer service
References
Available upon request
Languages
English
Limited Working
French
Full Professional
Arabic
Native or Bilingual
Timeline
Store Manager & Inventory Officer
TopMarket – Congo, Lubumbashi
07.2023 - Current
Purchasing Officer
Red Rush
08.2022 - 02.2023
After Sales & Assistant Category Manager
Spinneys Marsh
03.2022 - 08.2022
After Sales Services – Multimedia
07.2018 - 08.2022
Supplier Merchandiser & Sales Representative
Tout Pour Le Bâtiment Company – Guinea, Kindia
08.2008 - 02.2018
BT1, BT2, BT3 - Computer Science
Hussein Ben Ali Institute
Al-Ghadir School