NSITU NUMBI DONAT
East Castel
Kinshasa,KN
2
Languages
14
years of professional experience
Versatile operations professional known for strong problem resolution and adaptability. Experienced in leading cross-functional teams to achieve strategic goals and enhance employee engagement through effective training and development programs.
Results-driven operations manager with expertise in team development, cost-saving initiatives, and performance metrics. Demonstrated ability to enhance productivity and foster collaboration in diverse work environments.
Work History
Zonal Manager
1 Year 5 Months- Provided exceptional leadership, fostering a positive work environment that promoted collaboration and teamwork.
- Implemented best practices in team management techniques which enhanced employee morale resulting in higher productivity levels.
- Spearheaded cost-saving initiatives that reduced operational expenses without compromising service quality or customer satisfaction levels.
- Established performance metrics, monitoring progress regularly to ensure targets were met or exceeded.
Operations Manager
8 Years 6 Months- Led cross-functional teams in strategic planning and execution of process improvements.
- Implemented performance metrics to monitor team productivity and operational effectiveness.
- Developed training programs to upskill staff, improving overall team performance.
- Streamlined operational workflows to enhance efficiency and reduce processing times.
- Coordinated resource allocation to optimize project timelines and budget adherence.
- Active management of more than 3,000 telecom sites for Orange, Vodacom, and Airtel across the provinces of Kinshasa, Kongo Central, Greater Bandundu, and Greater Katanga.
- Passive management of more than 450 Vodacom sites in Kinshasa, Katanga, and Kongo Central.
- Passive management of 60 Airtel sites across the provinces of Kongo Central, Katanga, Bandundu, and Kasai.
Operations Manager
2 Years 3 Months- Developed and maintained key performance indicators to monitor operational success.
- Led cross-functional teams in implementing process improvements and best practices.
- Collaborated with upper management to align operations strategy with business goals.
- Managed 100 passive telecom sites for Airtel in Kongo Central Province.
- Served as the project interface with Airtel, ensuring effective coordination and communication between the operator and project teams.
- Supervised the construction of six TowerCo sites for Airtel in the provinces of Bandundu and Kinshasa.
Field Engineer
1 Year- Led field operations to ensure compliance with safety and security protocols in complex environments.
- Coordinated technical support for diverse engineering projects, enhancing operational efficiency across multiple teams.
Education
Bachelor of Science - Bachelor's Degree in Applied Sciences
Associate of Applied Science - Electromechanics
High School Diploma
Skills
Staff training and development
Operations management
Sales management
Human resources management
Customer service
Time management
Teamwork and collaboration
Organizational skills
Adaptability and flexibility
Verbal and written communication
Problem resolution
Additional Information
REFERANCES
Mr : CYPRIEN DIKOKA LOYAMBA : ISTA ndolo : 0898920933
Mr : ROGER NSIMBA KHONDE :SNEL TEL :0990316869
Mr: Alain MUKADI Airtel:0999964471,
Mr: Christian MULUNDA Huawei +243997001313
Mr:Jacques Lwangomba: +243997301304
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Zonal Manager
East Castel
07.2024 - 12.2025Read More
Operations Manager
I-ENG
01.2016 - 07.2024Read More
Operations Manager
QTE
09.2013 - 12.2015Read More
Field Engineer
MONUSCO (UN)
01.2012 - 01.2013Read More
ISTA Ndolo
Bachelor of Science from Bachelor's Degree in Applied Sciences
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ISTA Ndolo
Associate of Applied Science from Electromechanics
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ITP Nzadi
High School Diploma
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