Peter IRAGI KAHUMUZA
Goma,NK
Summary
Adept Application Developer and Regional IT Support professional from Access Bank DRC, I excel in web application development and fostering client relationships. Leveraging agile project management and exceptional problem-solving skills, I significantly enhanced user satisfaction and system efficiency. My expertise spans across troubleshooting and effective team collaboration, ensuring seamless technology integration and client-centric solutions.
Highly collaborative and solution-oriented, with excellent problem-solving skills, a commitment to continuous learning, and a proven track record of driving technical innovations to enhance organizational efficiency. Motivated to contribute expertise in technical development and IT support to advance organizational goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Application Developer
Access Bank Drc
05.2023 - Current
- Created software applications in test-driven development environment.
- Used ASP.NET, JavaScript and SQL Server to develop new applications.
- Resolved system test and validation problems to provide normal program functioning.
- Developed and implemented personalized client solutions using programming language expertise.
Regional IT Support
Access Bank DRC
08.2022 - Current
- Increased user satisfaction through effective communication and timely resolution of support tickets.
- Collaborated with cross-functional teams to ensure seamless integration of new systems and technologies.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
- Provided remote support to offsite users, ensuring minimal disruption during business travel or remote work scenarios.
- Installed, configured and maintained computer systems and network connections.
Education
Bachelor of Science - Computer And Information Sciences
Kigali Independent University ULK
Gisenyi - Rwanda05-2021
High School Diploma -
Institut Himbi
Goma07-2014
Primary School -
Ecole Primaire KATINDO
Goma, DR Congo07-2008
Skills
- Verbal and written communication
- Training and mentoring
- Agile project management
- Web application development
- Troubleshooting
- Customer service
- Team collaboration
- Client relationship management
- Problem-solving skills
Certification
- Certified Google Professional Cybersecurity, Udemy Google
- Certified Google Professional IT Support, Udemy Google
- Certified Mysql, Udemy
- Certified C#, Udemy
- Python For machine learning - Udemy
Languages
French, Swahili
Native language
English
Advanced
C1
Timeline
Application Developer
Access Bank Drc
05.2023 - Current
Regional IT Support
Access Bank DRC
08.2022 - Current
Bachelor of Science - Computer And Information Sciences
Kigali Independent University ULK
High School Diploma -
Institut Himbi
Primary School -
Ecole Primaire KATINDO
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