PITIE FRANCINE

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Rotated merchandise and displays to feature new products and promotions.
• Completed point of sale opening and closing procedures.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Reported issues to higher management with great detail.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Implemented business strategies, increasing revenue and effectively targeting new markets.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Reduced operational risks while organizing data to forecast performance trends.
• Raised property accuracy and accountability by creating new automated tracking method.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
• Mitigated business risks by working closely with staff members and assessing performance.
• Trained and guided team members to maintain high productivity and performance metrics.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.

• Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
• Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
• Formulated strategic plans and supported tactical initiatives to execute cost-savings deliverables.
• Worked with [Number] executives to create annual budget and track actual expenses against projected expenses.
• Reviewed processes and procedures to guide program implementation and optimize auditing.
• Mitigated risk by implementing internal controls and safeguards for revenues and expenditures.

• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Partnered with vendors and suppliers to effectively manage and budget.
• Interacted well with customers to build connections and nurture relationships.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Reduced operational risks while organizing data to forecast performance trends.
• Raised property accuracy and accountability by creating new automated tracking method.