TEDDY NTANGA
KINSHASA,CONGO
Summary
Accomplished IT professional with expertise in Java, SQL, and Oracle, specialising in API integration and platform troubleshooting. Proficient in infrastructure monitoring, backup and recovery procedures, and change implementation. Adept at providing customer support and Python scripting to enhance operational efficiency. Committed to leveraging technical skills for innovative solutions in a dynamic environment.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work history
IllicoCash Agency Banking | Platform Administrator
Rawbank
Kinshasa, RD CONGO
2023.04 - Current
- Diagnosed technical issues for timely problem resolution.
- Improved system efficiency by optimising platform configurations.
- Performed thorough testing before rollout of new applications.
IT | Delivery Channels Administrator
FINCA
KINSHASA
2022.03 - 2023.03
- Manage the delivery channels interfaces to Core Banking Application.
- Manage the Switch application and Channels software and hardware.
- Maintain above 98% system uptime for SWITCH and related Channels software and Hardware.
- Ensure Functional and good health status of related databases supporting Channels.
- Maintains, tests and apply patches related to Switch/ATM from vendors.
- Provides support to end users on devices and switch related issue.
- Integration of Delivery channels with third party systems.
IT | Digital Channels Technical officer
FINCA
KINSHASA
2017.10 - 2022.02
- Support, deploy mobile banking systems (POS, Mobile App, USSD app).
- Implement changes as per business requirements on the channels systems.
- Integration of mobiles banking with 3 party systems like telecom mobile money, money transfer system smallworld, Mukuru,...
- Troubleshoot technical incidents on Mobile Banking system.
RAFRM | Fraud Analyst
AIRTEL
KINSHASA
2015.04 - 2017.03
- Analysis of alarms generated by the FMS system on subscribers voice, data usage, airtel money transactions.
- Implementation of controls using SQL queries to find out fraud cases, loss of revenue....
Mobile Money Application Support Engineer
AMDOCS
CHAD
2014.09 - 2015.03
- The goal of this poste is to make sure that Amdocs MFS system running as expected at customer site (TIGO CASH/CHAD).
- Production changes implementation.
- Provide ongoing sustainment support for TIGO CASH/CHAD System to include emergency response to production environment issues to ensure smooth operation and modification of the applications.
- Deploy Amdocs MFS application and Integration with other systems like IN, BANK.
Mobile Mobile Application Support Engineer
UTIBA
KINSHASA
2011.03 - 2014.09
- Working as onsite support engineer at TIGO DRC for ongoing support of tigo mobile money system.
- Troubleshoot technical incidents with tigo cash systems.
- Production changes implementation.
- Fix issues on the tigo cash system with Dev team in India, Singapore, Indonesia.
- Testing changes in UAT environment before production rollout with customer approval.
- Make sure that Backup are running as expected.
Education
COMPUTER SCIENCES -
UNIVERSITY OF KINSHASA
2005.10 - 2011.10
Skills
- Java
- Sql
- Oracle
- Api Integration
- Linux
- Sql server
- Platform troubleshooting
- Infrastructure monitoring
- Backup and recovery procedures
- Change implementation
- Customer support
- Python scripting
Languages
Francais
Fluent
Anglais
Upper intermediate
lingala
Fluent
Personal Information
- Date of birth: 01/08/87
- Gender: Male
- Nationality: CONGOLESE
- Marital status: Married
Custom
- Papy Atezoma, AIRTEL, KINSHASA, 243999964910, Papy.atezoma@cd.airtel.com
- Blaise Thatuka, AIRTEL, KINSHASA, 243999964753, blaise.thatuka@cd.airtel.com
- HAMKA HAMID, AMDOCS, SINGAPOOR, +6590282838, h.hamid@amdocs.com
Timeline
IllicoCash Agency Banking | Platform Administrator
Rawbank
2023.04 - Current
IT | Delivery Channels Administrator
FINCA
2022.03 - 2023.03
IT | Digital Channels Technical officer
FINCA
2017.10 - 2022.02
RAFRM | Fraud Analyst
AIRTEL
2015.04 - 2017.03
Mobile Money Application Support Engineer
AMDOCS
2014.09 - 2015.03
Mobile Mobile Application Support Engineer
UTIBA
2011.03 - 2014.09
COMPUTER SCIENCES -
UNIVERSITY OF KINSHASA
2005.10 - 2011.10