Summary
Overview
Work history
Education
Skills
Websites
Languages
Personal Information
Custom
Timeline
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TEDDY NTANGA

KINSHASA,CONGO

Summary

Accomplished IT professional with expertise in Java, SQL, and Oracle, specialising in API integration and platform troubleshooting. Proficient in infrastructure monitoring, backup and recovery procedures, and change implementation. Adept at providing customer support and Python scripting to enhance operational efficiency. Committed to leveraging technical skills for innovative solutions in a dynamic environment.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

14
14
years of professional experience
6
6
years of post-secondary education

Work history

IllicoCash Agency Banking | Platform Administrator

Rawbank
Kinshasa, RD CONGO
04.2023 - Current
  • Diagnosed technical issues for timely problem resolution.
  • Improved system efficiency by optimising platform configurations.
  • Performed thorough testing before rollout of new applications.

IT | Delivery Channels Administrator

FINCA
KINSHASA
03.2022 - 03.2023
  • Manage the delivery channels interfaces to Core Banking Application.
  • Manage the Switch application and Channels software and hardware.
  • Maintain above 98% system uptime for SWITCH and related Channels software and Hardware.
  • Ensure Functional and good health status of related databases supporting Channels.
  • Maintains, tests and apply patches related to Switch/ATM from vendors.
  • Provides support to end users on devices and switch related issue.
  • Integration of Delivery channels with third party systems.

IT | Digital Channels Technical officer

FINCA
KINSHASA
10.2017 - 02.2022
  • Support, deploy mobile banking systems (POS, Mobile App, USSD app).
  • Implement changes as per business requirements on the channels systems.
  • Integration of mobiles banking with 3 party systems like telecom mobile money, money transfer system smallworld, Mukuru,...
  • Troubleshoot technical incidents on Mobile Banking system.

RAFRM | Fraud Analyst

AIRTEL
KINSHASA
04.2015 - 03.2017
  • Analysis of alarms generated by the FMS system on subscribers voice, data usage, airtel money transactions.
  • Implementation of controls using SQL queries to find out fraud cases, loss of revenue....

Mobile Money Application Support Engineer

AMDOCS
CHAD
09.2014 - 03.2015
  • The goal of this poste is to make sure that Amdocs MFS system running as expected at customer site (TIGO CASH/CHAD).
  • Production changes implementation.
  • Provide ongoing sustainment support for TIGO CASH/CHAD System to include emergency response to production environment issues to ensure smooth operation and modification of the applications.
  • Deploy Amdocs MFS application and Integration with other systems like IN, BANK.

Mobile Mobile Application Support Engineer

UTIBA
KINSHASA
03.2011 - 09.2014
  • Working as onsite support engineer at TIGO DRC for ongoing support of tigo mobile money system.
  • Troubleshoot technical incidents with tigo cash systems.
  • Production changes implementation.
  • Fix issues on the tigo cash system with Dev team in India, Singapore, Indonesia.
  • Testing changes in UAT environment before production rollout with customer approval.
  • Make sure that Backup are running as expected.

Education

COMPUTER SCIENCES -

UNIVERSITY OF KINSHASA
10.2005 - 10.2011

Skills

  • Java
  • Sql
  • Oracle
  • Api Integration
  • Linux
  • Sql server
  • Platform troubleshooting
  • Infrastructure monitoring
  • Backup and recovery procedures
  • Change implementation
  • Customer support
  • Python scripting

Languages

Francais
Fluent
Anglais
Upper intermediate
lingala
Fluent

Personal Information

  • Date of birth: 01/08/87
  • Gender: Male
  • Nationality: CONGOLESE
  • Marital status: Married

Custom

  • Papy Atezoma, AIRTEL, KINSHASA, 243999964910, Papy.atezoma@cd.airtel.com
  • Blaise Thatuka, AIRTEL, KINSHASA, 243999964753, blaise.thatuka@cd.airtel.com
  • HAMKA HAMID, AMDOCS, SINGAPOOR, +6590282838, h.hamid@amdocs.com

Timeline

IllicoCash Agency Banking | Platform Administrator

Rawbank
04.2023 - Current

IT | Delivery Channels Administrator

FINCA
03.2022 - 03.2023

IT | Digital Channels Technical officer

FINCA
10.2017 - 02.2022

RAFRM | Fraud Analyst

AIRTEL
04.2015 - 03.2017

Mobile Money Application Support Engineer

AMDOCS
09.2014 - 03.2015

Mobile Mobile Application Support Engineer

UTIBA
03.2011 - 09.2014

COMPUTER SCIENCES -

UNIVERSITY OF KINSHASA
10.2005 - 10.2011

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TEDDY NTANGA