Theodore Kasanga Bikene
Human Resources Professional
Lubumbashi,Haut-katanga
Summary
Accomplished Senior HR Consultant from TIA Workforce Solutions, adept in operations management and public speaking, significantly enhanced employee satisfaction through strategic benefit optimization. Mentored staff for leadership at Lubumbashi, achieving notable improvements in organizational performance. Expert in policy development and strategic execution, with a proven track record of driving operational excellence.
Overview
2026
2026
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Senior HR Consultant
TIA Workforce Solutions
07.2023 - Current
- Managed complex HR projects with cross-functional teams to achieve organizational goals and objectives.
- Delegated general office administration duties to accomplish goals and objectives of human resources department.
- Optimized benefit offerings by conducting thorough market research and benchmarking studies, enhancing overall employee satisfaction levels.
- Reviewed and approved payroll transactions in electronic timekeeping system to support deadlines, personnel rules and compensation policies procedures.
HR Unit Manager
Metorex Group Of Companies
03.2013 - 03.2023
- Assisted in development and implementation of policies, procedures, and regulations for unit operations.
- Optimized staffing levels by monitoring unit needs and making data-driven adjustments to scheduling as necessary.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
- Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
Executive HR Secretary
Lubumbashi
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
- Prepared annual data to determine metrics for operational performance.
- Interviewed, recruited and trained new onboarding candidates.
Education
Bachelor Of Administrative Studies - Administration
University of Lubumbashi
Lubumbashi 10.2010
Certified Human Resources Manager - Human Resources Management
Global University of Sciences And Technology
On-line 10.2023
Postgraduate Diploma - Executive Diploma in Strategic Project Management
UniAthena
On-line (Spain)09.2024
Skills
Public speaking talent
Accomplishments
- Recipient of the prestigious Metorex Group's Best Employee award, recognized for exceptional dedication, professionalism, and outstanding contributions to the success of the organization. Demonstrated exemplary performance in all aspects of work, setting a high standard for excellence within the Metorex Group.
- Achieved a streamlined expenses by completing 90% of risks mitigation with accuracy and efficiency.
Certification
Succession planning in Talent Management
Timeline
Succession planning in Talent Management
11-2024
ISO 9001:2015 - Quality Management System (QMS)
11-2024
Change Management - Organizational Capacity for Change
09-2024
Conflict Management with Emotional Intelligence
10-2023
Senior HR Consultant
TIA Workforce Solutions
07.2023 - Current
Training and Development ETDP-SETA Level 4 at Maccovelei Academy
08-2013
HR Unit Manager
Metorex Group Of Companies
03.2013 - 03.2023
Executive HR Secretary
Lubumbashi
Bachelor Of Administrative Studies - Administration
University of Lubumbashi
Certified Human Resources Manager - Human Resources Management
Global University of Sciences And Technology
Postgraduate Diploma - Executive Diploma in Strategic Project Management
UniAthena
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