Summary
Overview
Work History
Education
Skills
Timeline
Generic
TSHEL PRISCA

TSHEL PRISCA

INFORMATION SYSTEM TECNOLOGY NALYST
LUBUMBASHI

Summary

Dynamic Information Technology Business Analyst with a proven track record at SAFRICAS SA, excelling in data analysis and process optimization. Enhanced end-user satisfaction through effective troubleshooting and led impactful workshops. Skilled in database administration and fostering collaboration, driving significant productivity improvements and cost reductions.

Analytical Informatics with solid background in identifying business needs and developing technology solutions. Effectively led cross-functional teams to implement process improvements and system enhancements. Demonstrated expertise in data analysis and stakeholder management.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Information Technology Business Analyst

SAFRICAS SA
KOLWEZI, Lualaba
02.2023 - Current
  • Served as an integral team member on large-scale IT initiatives by contributing valuable insights gleaned from years of industry experience.
  • Maximized end-user satisfaction through diligent troubleshooting, ensuring timely resolution of technical issues.
  • Optimized workflow by identifying bottlenecks and recommending process improvements, driving greater productivity.
  • Conducted in-depth data analysis to inform strategic decision-making, leading to more effective resource allocation and prioritization.
  • Led workshops aimed at increasing employee proficiency in key software applications, resulting in higher productivity levels overall.
  • Reduced costs with thorough evaluation of existing systems and implementation of cost-effective upgrades.

Junior Data Analyst

PACT CONSULTING
LUBUMBASHI, Haut-Katanga
10.2021 - 01.2023
  • Enhanced data accuracy by meticulously cleaning and organizing datasets for analysis.
  • Facilitated data-driven decision making by creating custom reports tailored to stakeholder needs and preferences.
  • Strengthened internal data governance practices by helping to develop and implement policies related to data storage, access, and retention.
  • Conducted thorough competitor analysis, enabling the company to stay apprised of industry trends and informing strategic decision-making processes.
  • Created dashboards to monitor and track key performance indicators.
  • Bridged communication gaps between technical and non-technical stakeholders by presenting analytical findings in clear, concise language accessible to all audiences.
  • Generated ad-hoc reports to evaluate specific business requirements.

Education

Master of Science - MANAGEMENT INFORMATION TECHNOLOGY

STATISTIC UNIVERSITY
LUBUMBASHI
04.2001 -

Graduate Certificate - MANAGEMENT INFORMATION TECHNOLOGY

STATISTIC UNIVERSITY
LUBUMBASHI
04.2001 -

NATIONAL DIPLOMA - GENERAL PEDAGOGY

NDOTO SCHOOL
LIKASI
04.2001 -

Skills

Database administration

Data warehousing

Data analysis

Network security

Communication

Logistics & Procurement

Timeline

Information Technology Business Analyst

SAFRICAS SA
02.2023 - Current

Junior Data Analyst

PACT CONSULTING
10.2021 - 01.2023

Master of Science - MANAGEMENT INFORMATION TECHNOLOGY

STATISTIC UNIVERSITY
04.2001 -

Graduate Certificate - MANAGEMENT INFORMATION TECHNOLOGY

STATISTIC UNIVERSITY
04.2001 -

NATIONAL DIPLOMA - GENERAL PEDAGOGY

NDOTO SCHOOL
04.2001 -

Similar Profiles

CREATE PROFILE
TSHEL PRISCA INFORMATION SYSTEM TECNOLOGY NALYST