To obtain a challenging and rewarding position in the Maintenance Management -Maintenance and Repairs of Heavy earth moving equipment , Material handling equipment, Automobile, Plants and Lifting Equipment- where my training and experience -more than 30 years- will be utilized to enhance and further organizational goals, and upward mobility based on my accomplishments.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Maintenance Manager @ Mining Workshop
semhkat Sarl DRC Congo
07.2024 - Current
Currently working as a workshop manager @ semhkat Sarl DRC Congo
Leading a total fleet of 137 Equipment’s Including Excavator, Loader, Grader, Dozer, Lowbed, Dump Trucks, & Diesel Generators.
Managing a team of 59 personal Including 4 Expat
Managed vendor relationships, negotiating contracts to optimize service delivery and costs.
Trained and mentored maintenance staff, fostering a culture of continuous improvement and skill development.
Developed maintenance policies and procedures, streamlining workflows for improved team productivity.
Conducted regular inspections to identify issues, improving overall facility conditions and operational efficiency.
Supervised employee performance, preventive maintenance, and safety.
Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
Promoted a culture of continuous improvement within the maintenance team by encouraging open communication, problem-solving initiatives, and employee engagement activities.
Forecasted and reviewed maintenance budgets to establish cost-effective measures.
Maintenance Supervisor of Heavy Equipment
Metalkol SA Contractor
12.2022 - 12.2023
Provide recommendations to the management regarding breakdowns and recovery.
Manage and deploy manpower for the emergency team.
Trained staff on best practices for equipment handling and maintenance procedures, enhancing team efficiency.
Conducted regular inspections of machinery, identifying issues proactively to prevent costly repairs.
Led safety training sessions, fostering a culture of safety awareness among all maintenance personnel.
Responsible for team’s safety, welfare, attendance and disciplinary matters.
Prepare weekly activation report and monthly report on man-hours.
Plan and manage the calibration and inspection for tools and equipment.
Audit staff in accordance to Based Safety Observation Data Sheet.
Conduct and assess yearly staff performance appraisal.
Guidance to troubleshoot of malfunctions in Hydraulic and Electrical system.
Conducting test for hiring of new mechanics, helpers, operators and drivers.
Service Manager -Royal Enfield Dealership
Roverz Motors
02.2021 - 12.2022
Worked as service manager of Royal Enfield service dealership at Alappuzha Kerala India division of Eicher Motors India Ltd.
Mentored staff on best practices for vehicle maintenance and repair services.
Analyzed customer feedback to identify areas for service improvement and innovation.
Led initiatives to enhance service quality, resulting in increased customer retention rates.
Resolved customer complaints in professional and timely manner.
Met with customers to discuss service needs and offer available solutions.
Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
Maintenance Manager- In Africa
Neelkanth Group Africa and Malabar Logistics
04.2014 - 12.2020
Workshop manager Mining project with Neelkanth Lime and Chemicals
Democratic Republic of the Congo - as Service Manager in Logistics automobile department.
Managed scheduling and allocation of resources for maintenance projects, ensuring timely completion and cost-effectiveness.
Collaborated with procurement to source high-quality materials and tools for maintenance activities.
Increased overall equipment efficiency by conducting thorough assessments of machinery conditions and implementing necessary improvements.
Scheduled regular inspections of equipment and facilities to manage wear and tear.
Reduced downtime by efficiently overseeing the maintenance team and prioritizing tasks according to urgency.
Conducted root cause analysis of recurring issues, devising long-term solutions that minimized future disruptions.
Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
Documented inventory of spare parts to enable tracking history and maintain accurate records.
Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
Service Manager- Tata Motors Dealership
Focuz Automobiles
04.2012 - 05.2014
Focuz Automobile Services Ltd, a Division of TATA Motors Service dealership in Kollam, Kerala.
Worked as a Works Manager, managed a team with 45 employees and daily activities of a Tata Motors Dealer service workshop more than 50 vehicles handling per day with 95% of Customer Satisfaction index rate.
Coordinated with cross-functional teams to streamline workflows and enhance service quality.
Led training programs that equipped staff with essential skills and knowledge for improved performance.
Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
Hired, trained and supervised team of service staff members to meet business goals.
Analyzed service reports to identify areas of improvement.
Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
Developed and maintained positive relationships with customers to build rapport and trust.
Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
Maintenance Supervisor- US Army Maintenance Contract
ITT Inc.
08.2003 - 04.2011
From 23 Aug 2003 to 06 April 2011 worked as a Heavy Equipment Maintenance Supervisor with ITT Industries, US Army base, Camp Arifjan, Middle east -Kuwait.
Worked as Heavy Equipment Maintenance Supervisor of Engineering Department, ITT Corporation, System Division, Camp Arifjan, Kuwait. Five Lead Technicians and More than Hundred Maintenance Technicians are worked In my supervision.
My job responsibilities include Managing day by day activities, providing information and Updates to Management and Customers, Assure the equipment and supplies are utilized properly, maintain, Operational records as per company policies and instructions, Counseling employees on minor problems, Resolving problems and complaints, Making recommendations on appraisals, Promotions, Awards and Discrepancy action.
Insuring compliance with safety, fire prevention, occupational health regulations, Directives and laws prevent fraud, waste and abuse and all other duties assigned.
CAT: - Bulldozers D7 F&G and D9, Scrappers 621 B and G, Grader 130G, Roller Vibrator 563D, Soil Compactor CS56,815 series, Scoop loaders 924G and 966H, Container Handlers 988 RTCH, Army Special Purpose Equipment: - Armored Combat Earth Movers (ACE)Small Emplacement Excavator, Portable shelter Dolly sets, Mine Clearing Launchers, Water tankers and DUECE, Heavy Equipment Transporter, (HET - OSHKOSH)
Palletized Loading System (PLS), HEMTT (OSHKOSH), Various cargo trucks, Dump Trucks, HMMWV Series and Assault Bridges.
Vehicle Mechanic Motor vehicle- Soldier Technician Indian Army- Electronics and Mechanical Engineers
Indian Army
08.1985 - 01.2002
From 22 Nov1985 to 31 Jan 2002 as a Vehicle Mechanic Class- 1 with Electronics and Mechanical Engineering (EME) INDIAN ARMY.
Worked as a Vehicle Mechanic in Indian Army- 16 Years’ experience in various types of Diesel / Petrol vehicles and different types of army Equipment like Trucks, Forklifts, Special vehicles, Material Handling Equipment, Generators and Two wheelers Royal Enfield 350 cc Hero Honda CD100.
Having thorough knowledge and able to trouble shoot and carry out all the major works of all the above vehicles and equipment.
Education
Graduation Certificate - Electronics and Mechanical engineering
Indian Army
High school Graduation Certificate - undefined
Skills
Project management
Maintenance planning
Supervisory Skills
Engineering
Electricity
Customer Satisfaction
Training and Development (HR)
Teamwork
Automotive and Equipment
Service Delivery
Support Services Management
Certification
Indian Union Driving License - Government of Kerala KL0219990000663
Languages
English
French
Hindi
Swahili
Tamil
Malayalam
PERSONAL DATA
Name: - Santhosh Kumar KS Nationality: - Indian Date of Birth: - 30 April 1967 Age: - 56 years Sex: - Male Marital status: - Married Passport Number: - U0896062 Place of issue: - DAR-ES-SALAAM, TANZANIA Date of issue: - 10 Feb 2020 Date of expiry: - 09 Feb 2030 Permanent address:- House- VIPANCHIKA Street: - PAYIKUZHI Post Office: - Oachira Tehsil: - Karunagappally District: - Kollam State: - Kerala Country: - India I hereby declare that the above said information’s is true and to the best of my knowledge and belief. Santhosh Kumar KS
Technical Knowledge
Experience in operations management and strong knowledge of Heavy machinery, equipment maintenance, and repair procedures, Familiarity with hydraulic systems, electrical systems, and engine diagnostics such as
Certificate of Appreciation - ITT Industries Ltd Apr 2011, ITT Kuwait presents this certificate with sincere appreciation for your contribution to this program and in you support of the War fighter. Our mission has significant and direct impact on the operational capabilities and survivability of US and coalition soldiers engaged in the struggle to bring security to the People of Iraq and Afghanistan. The success of ITT in providing quality support to war fighter is credited to our valued team members. We thank you for your outstanding service as a Heavy Equipment Maintenance Supervisor from Aug 2003 to April 2011., Certificate of Excellence - ITT Industries Ltd Mar 2006, For outstanding and lasting contribution while a member of MHE team from 27 May 2005 to 28 March 2006.
Timeline
Maintenance Manager @ Mining Workshop
semhkat Sarl DRC Congo
07.2024 - Current
Maintenance Supervisor of Heavy Equipment
Metalkol SA Contractor
12.2022 - 12.2023
Service Manager -Royal Enfield Dealership
Roverz Motors
02.2021 - 12.2022
Maintenance Manager- In Africa
Neelkanth Group Africa and Malabar Logistics
04.2014 - 12.2020
Service Manager- Tata Motors Dealership
Focuz Automobiles
04.2012 - 05.2014
Maintenance Supervisor- US Army Maintenance Contract
ITT Inc.
08.2003 - 04.2011
Vehicle Mechanic Motor vehicle- Soldier Technician Indian Army- Electronics and Mechanical Engineers
Indian Army
08.1985 - 01.2002
High school Graduation Certificate - undefined
Graduation Certificate - Electronics and Mechanical engineering
Expert Technical Advisor – Heavy Equipment repair at Societe Des Service et Logistique (SSL Sarl) - HITACHI Dr CongoExpert Technical Advisor – Heavy Equipment repair at Societe Des Service et Logistique (SSL Sarl) - HITACHI Dr Congo